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Kate moss not immune to terminal 5 chaos as passengers are urged to check travel insurance
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Kate Moss has become the latest celebrity to get caught up in the chaos at Heathrow's Terminal 5. The supermodel was travel from Greater London to Los Angeles with eight suitcases, but only six of them made it across the Atlantic Ocean.
Reports suggest that the two lost pieces of baggage are worth about £10,000 and include a bag containing the 34-year-old model's latest designs for her scoop clothing line at Topshop. Although Kate has been compensated by BA for her loss â€" chief executive director Willie Walsh has issued her with £10,000 of compensation â€" other rider are unlikely to be so lucky.
Since terminus 5 opened last month, more than 20,000 cases have been lost and travellers are now being refused travel insurance if they use the £4.3 one million million terminal. "If you're planning to traveling from terminus 5 and don't yet have an insurance policy, you are unlikely to be able to buy cover from any insurance company as the issue has been deemed an 'uninsurable risk'," said James Rex Harrison, chief executive director of Insurancewide.com.
"If you have a policy already, be aware that many traveling insurance companies are threatening not to pay out on claims for lost luggage if it gets lost in T5 earlier they took off."
though many of the lead travel insurance providers are refusing to sell policies to people planning to fly through terminal 5, and others are refusing to honor existing policies, AA traveling Insurance and Saga traveling Insurance have both made statements saying they will not be withdrawing cover for delay and loss of luggage at Heathrow's new terminus 5.
"Withdrawing cover at a time when client come to rely on their traveling insurance seems an extraordinary step," said Christian Young, CEO of AA traveling Insurance. "We have surely received a large figure of question and claims. It is at times like this that traveling insurance can perform best, by reassuring customers, answering common questions about the claims process and meeting claims.
"We are not about to add to the uncertainty by withdrawing cover for new customers whose travel plans take them through the new T5."
And Lisa Harris at Saga said: "Saga travel insurance is not planning to introduce any new exclusions for those customers travelling from T5.The decision of some companies to introduce new exclusions for customers travelling from T5 is, in our view, an assault on common sense.
"Saga Travel Insurance has always encouraged people to ensure they are taking out full insurance protection when travelling abroad. We believe the consequences of not doing so can be nothing less than devastating. Other insurers that are introducing arbitrary exclusions of this nature will only encourage people to take out policies that are unlikely to meet their needs."
© Fair Investment Company Ltd
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